I've never taken my car to Wrench Werks, so this is just a review for the Parts Specialist, Jake. He is goddamn awesome. When I moved to Hawaii I bought a used VW Cabrio from a dealership. When I purchased it, I wanted the car itself and settled for the fancy rims. I figured I would change them to regular wheels at some point. The rims look cool, whatever, but they are just not right for my little car and a pain in my ass, almost literally because I can feel every bump and pothole. Well, due to the massive rain fall the past couple of days and the fact that I literally have just a few inches between the road and my rims, I got a flat tire. Another auto shop had suggest that I just purchase VW stock wheels to replace my current rims, which was what brought me to call Wrench Werks. I originally spoke with Jake over the phone about purchasing the stock tires, which were quoted at $2000, but he gave me other options on what I should do in my situation since the price was so high. He was nothing short of being super fucking awesome and helpful in educating me on those damn tire size numbers, and giving me suggestions on what tire size I need for my car and the best place to find them. I've been so stressed since I got the flat and the ordeal I went through to get my car towed (it was like a cliche...pouring rain at night, phone about to die, a flat tire, a tow truck 2.5 hour later, and a tow truck driver that tells you how nice it is that you are single while you're sitting next to him hoping he's not going to wear your skin the next day). Speaking with Jake completely eased me, I actually wanted to stay on the phone with him and learn more about cars. Jake, I think I love you.