Great experience! First time customer. Didn’t want to pay the exorbitant dealer service price for an oil change, nor go to a generic shop that had little expertise working on Audi cars. I read numerous online reviews that highly recommended Wrench Werks. Although I was somewhat skeptical, I decided to give them a call. A potential customer’s first contact with a business is an important deciding factor. When I called to inquire about car service, Tanya assisted me and answered all my questions. She is absolutely awesome! She is very friendly, polite, customer oriented, helpful, and very knowledgeable in car maintenance issues. She also checked me in on the scheduled service day and she was exactly the same as she was on the telephone. Wonderful customer service! The maintenance work on my Audi was done fast and done right. I am very pleased. The on-line reviews were absolutely correct! I will definitely be back for any future service needs for my Audi. Thank you to Wrench Werks team! I highly recommend this business for Audi service and repair (unless you like wasting your money at the dealer). Give Wrench Werks a try. Like me, you will be very pleased! Ten Stars!!!