Honolulu Volkswagen & Audi Repair

Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 3:00 PM
5

I been going to wrench works now for quite a few years, not only to they have outstanding customer service there technicians take pride in there work, whether it was fixing a door lock to diagnosing a irritating check engine light too even ordering a battery Lance and his team do it better than any shop I have been to. Go check them out, you won't be disappointed.

5

Incredible mechanics. They really know what their doing. If you need to get anything done to your VW or Audi, you have to get with these guys. Don't go to the dealership and get ripped off! I should know, I should've sued one of them had I known what they'd done early enough.

5

My first time here and what can I say, the customer service was great!! Came in for a coolant flush for my car and they did it in a timely manner. Thank you for taking care of my car.

4

Being that I'm a prick when it comes to being mad, I want to apologize to this company. I got angry and didn't want to budge on a bad review. When the last set of mechanics would not want to work on my car because of too much issues from the first mechanic that worked on it, wagon werks was there to help me out. I really appreciate their work and time, every time I've gotten my car back, it's been great work and customer service. Thanks again and sorry for being such a idiot.

5

I was so fortunate to find this repair shop.They are very professional,they did an amazing job.I recommend them,super clean ,prices are reasonable,much better than VW dealership.Thank you.

5

I was so fortunate to find this place when I did ! They were able to help me get a new battery in my Beetle and back on the road ! The whole process was seamless. I cannot thank Barbra and your team for how they helped me today ! Will be bringing both of our cars here for any future needs ! It would be silly not to! Amazing service and I highly recommend !

5

Awesome and clean place to get your audi serviced. Special thanks to Caroline and Barbara for answering my questions before I made my trip there and thanks to Rodd (not sure if that's how you spell his name)for being generous and just being there in general to make sure if I need anything else done. What I really like about this shop is, based on my first time experience, they are honest people. They don't try to sell you more than what you need. They do what you ask for AND they do it RIGHT. They also throw in some recommendations like "next we recommend you do this and that, have this worked on, etc etc". Wrench werks have definitely earned my business in the future. Thank you guys for the awesome service! Price is reasonable but really, you can't take your German car to a cheap lube shop and expect the same quality of work as wrench werks. Thanks again!

5

Review Statement: I drove away ENCHANTED. Ive had two interactions with Wrench Werks now. The first time, I was escorting a friend to pick up her car after repair. I remarked on the friendly service, the clear explanations, and the very clean establishment. Other clients were coming to pick up their vehicles at the end of the day, and each remarked on the fact that not only were their vehicles serviced, but also that they were CLEAN inside and out! The manager, Rod, introduced himself, answered questions I had regarding servicing cars from as far out as the North Shore (Oahu), and mentioned that Wrench Werks had an IG account. My friend was happy with the service she had with Wrench Werks, and I was happy to have made a new friend there at the establishment. A few months later, after a dinner in the Kapahulu area, the shifter cable on my car became disconnected, and I was stranded. I called to have AAA assist, and soon became aware that I might have to have my car towed. Even though way past normal business hours, I thought to call Wrench Werks to see if anyone happened to be in the office. Miraculously, the manager was in. Rod walked me through the procedures for having my car towed to the establishment after hours, took note of my concern, and even made sure that I had arrangements made to get a ride back to Laie. The VERY NEXT DAY, my car was looked at, repaired, and made ready for me to pick up the following day.... even with all the other repairs that needed to be done. People were friendly all the way through, and I was called and kept aware of updates throughout the experience. I really want to commend Rod and the staff there at Wrench Werks on very personable service. I have never had my car break down, and the service and treatment I received at Wrench Werks went far beyond just car repair, even to lowering the angst of a very stressful situation. Sanity Savers, they! Ill continue to use Wrench Werks, even if I do live on the other side of the island. :) Worth it!

5

Fantastic service by a small firm specializing in VWs and Audis. Such a clean shop, prompt service from professionals who love cars. What could be better?!

5

Love them. Been with Wrench Werks for 9 years. They are like family. I don't know a thing about cars or what needs to be done when. They help me by calling me reminding me about upcoming services, if I hear a noise they'll help me figure out whats wrong. I'm a VIP member so I get free oil changes and washes and vacuums and discounts on services. Sweet deal.

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