I highly recommend Wrench Werks if you're looking for a company that really knows their Volkswagen and Audi vehicles. Barbara, with her sunny disposition, caring and understanding nature really made my terrible situation into something not too terrible. At the time, I had already given up and didn't care anymore (you know that feeling?), and I just wanted someone to take the reins and take care of my car issues for me -- Barbara did just that. She took my situation, analyzed how to save me money while arranging the best solution within an appropriate timeline. She really took care of me and we had just met! She told me about their financing options, their programs to save money, and even provided other companies that would help me with issues that they couldn't fix. Actually everyone that I spoke with at Wrench Works were really kind, courteous, and professional, but Barbara was the best :) As a customer, I felt valued.