I guess when you really think about it, unless you're getting modifications or something, you don't really ever want to deal with a mechanic. Typically, seeing them means you have to spend a lot of money that you weren't planning to spend. I bought a used VW when I got to the island and immediately had some significant problems with it. I got a quote for repairs from VW and the quote was about $1,000.00. I brought my car to Wrench Werks after having found them on Yelp. I believe my repair ended up being about $950 at Wrench Werks, but they were friendly and professional. I've dealt with VW service on a few other VWs I've had and trust me, their service is legendary for being terrible. To Make a long story short about a week after I got my car back from being repaired something else went wrong. I brought the car in and they spent probably 2 days diagnosing the problem. They were gracious enough to not charge me for this, even though they probably could have run up a $2k service bill on me. They did the full diagnosis as a courtesy. It's a good way to win customer loyalty. I'm definitely getting rid of my piece of crap car, but if I get another VW I'll bring it to these guys for service.